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how to cancel/reschedule your appointment online

STEP 1

Click on this link https://www.fresha.com/ 

STEP 2

Next, you should see a page like this: Desktop/Mobile Versions

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On the mobile version, click on the three lines in the top right corner. If you've previously created an account or booked an appointment with us via our website, use the same email address to log in, or create a new account if you called us to make an appointment.

STEP 3

Once you've logged in, you should be able to see your profile image on the top right corner of the page on the desktop version. Click on it and choose "my appointments" on the dropdown menu.

On the mobile version, click "For everyone" to continue.

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STEP 4

Next, click on "Manage appointment" for desktops.

On mobile version, click "appointments" then follow the exact steps as the desktop images.

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STEP 5

If you want to reschedule an appointment or cancel the appointment, click on that option. Just keep in mind that you will be charged a 30% fee as to our cancelation policy if you cancel or reschedule within 24 hours of your next appointment.

STEP 5

Once you've confirmed your cancelation or new appointment, your page will indicate that you've rescheduled or canceled the appointment. Here, you would still be able to view or rebook your appointment.

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